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From childhood friends to broker directors

Sep 6, 2023
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See Why Our Customers Love Us

     Excellent  
     Based on 123 reviews 
    
 
 
   
 
 
        
   Erika Dwyer 
 2024-07-28
 
 
 Trustindex verifies that the original source of the review is Google. I bought my first home using Two Bird One Loan. They were extremely helpfully and guided me through the process. They couldn't have been more accomodating. Even my solicitor commented on how lovely they were to work with. I will definitely be using them again in the future.
Thanks so much girls!
  
 
       
   Melanie W 
 2024-07-22
 
 
 Trustindex verifies that the original source of the review is Google. Thankful for the team at Two Birds One Loan.   While the process took a long time (at my end), they continued to check in and keep me updated.  Friendly and efficient and kept things moving along for a smooth settlement.
  
 
       
   Juliet London 
 2024-07-18
 
 
 Trustindex verifies that the original source of the review is Google. Cannot praise Alissa/Two Birds highly enough.
We were recommended by a friend to use them to assist with refinancing our mortgage.
Our situation and circumstances were far from typical, but nevertheless, thanks to Two Birds, the process ran very smoothly - think far better than if we had gone directly to a bank. Two Birds'
experience in managing these kinds of activities means that they know what to expect and when to expect it. They weren't just holding our hands - they led us through the process, reassuring us at every step of the way.
They offered us a range of options, explaining the pros and cons of each.
Communication was always prompt, professional yet friendly.
We've already gone on to recommend them to other people we know who are looking for mortgages/to refinance.
  
 
       
   Michael Pollard 
 2024-06-27
 
 
 Trustindex verifies that the original source of the review is Google. Incredible team - professional, reliable and carefully managed our entire experience.
  
 
       
   Natalie Hayes 
 2024-06-25
 
 
 Trustindex verifies that the original source of the review is Google. We had a wonderful experience with Alissa and Charlotte at Two Birds. From start to settlement, they took the time to walk us through everything,  and answer any questions we had. When there was a last minute issue, Alissa handled it very quickly. We also appreciate the after care service too, a phone call to check in, and emails to let us know next steps. They helped us feel confident and looked after in the process. We wouldn't hesitate to recommend them to our friends and family. Thanks again for a great service!
  
 
       
   James Hayes 
 2024-06-15
 
 
 Trustindex verifies that the original source of the review is Google. I wasn't sure if we needed a broker and at first didn't bother but almost immediately we had some hitches in our financing so decided to give it a try. I am very glad we reached out to two birds one loan. Alissa and her team were amazing. They helped us find the right provider and work through every little bump and complication that came up. Most importantly, they were helpful, responsive, gave good guidance and advice, and genuinely seemed to care. Buying a house is a stressful experience but obtaining our loan through two birds one loan was not stressful at all. Of all the providers we had to work with in the journey of buying a house they were by far the best. I would have no hesitation to recommend them, or to work with them again.
  
 
       
   Mark Caran 
 2024-05-09
 
 
 Trustindex verifies that the original source of the review is Google. Excellent experience with this knowledgeable team of brokers! We felt well guided and supported along the way! Mon and Mark
  
 
       
   Jeffrey & Alison Sutton 
 2024-05-09
 
 
 Trustindex verifies that the original source of the review is Google. We just went for our first Mortgage and Alissa and Charlotte were amazing. They went above and beyond to help us in a tough lending market. Would highly recommend talking to Two Birds One Loan for all your financing needs. Very knowledgeable and patient. Thanks again for all your help.
  
 
       
   J C 
 2024-05-03
 
 
 Trustindex verifies that the original source of the review is Google. As an older woman I needed a specific loan for my later life needs. Elouise & her team listened to my needs and found the perfect loan for me. Every step of the process Elouise & the team guided me along the way. They were always available for assistance, to take my calls & answer my emails. We have now moved into our new apartment & it is wonderful ! Thanks Elouise & the wonderful team at Two Birds One Loan. Your expertise is second to none.
Judi C 🌈
  
 
       
   Gillian Griffiths 
 2024-04-06
 
 
 Trustindex verifies that the original source of the review is Google. After a frustrating experience with another broker, I reached out to Elouise at Two Birds for help with securing a home loan. My experience exceeded all expectations! Elouise is excellent at what she does, and quickly developed a good understanding of our requirements and guided us through the entire process so that nothing felt difficult. She was always available to answer any questions I had. The systems her and her team have in place mean you are never second guessing where things are up to. I would recommend her services without hesitation.
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Elouise Dooley Credit Representative 510665, authorised under Australian Credit Licence 389328.
Alissa Childs Credit Representative 510664, authorised under Australian Credit Licence 389328.